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Frequently Asked Questions

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What types of cleaning services do you offer in Virginia Beach?

Clean Freak provides a range of cleaning services in the Hampton Roads area, including carpet cleaning, air duct cleaning, upholstery cleaning, tile and grout cleaning, hardwood floor cleaning, luxury vinyl plank cleaning, and stain and odor removal.

How do I schedule a cleaning service?

Scheduling a cleaning service with Clean Freak is convenient and hassle-free. Simply fill out our online form or give us a call, and our team will promptly reach out to understand your needs and set up a suitable appointment.

Are your cleaning products safe for pets and children?

Yes, we use eco-friendly and pet-safe cleaning products that are not only effective but also safe for your family and pets.

What sets your cleaning service apart from others in Virginia Beach?

Clean Freak stands out for its commitment to tailored cleaning solutions, affordable pricing, industry-trained experts, and a satisfaction guarantee on every service provided. 

How long will it take for the cleaning service to be completed?

The duration of the cleaning service depends on the type and size of the area being cleaned. Our team works efficiently without compromising on quality, ensuring a thorough and timely cleaning process. We can provide a time estimate during the quoting process, just ask!

Do you offer any satisfaction guarantee on your services?

Yes, we are dedicated to providing exceptional service. We back our work with a satisfaction guarantee, ensuring that you are fully satisfied with the results. We give you a call after the service to ensure you are happy with the results. 

Are your cleaning technicians professionally trained?

Yes, all our cleaning technicians undergo rigorous professional training and adhere to our standardized systems to guarantee consistent and exceptional results across every service we provide.

How frequently should I schedule professional cleaning for my carpets and upholstery?

The frequency of professional cleaning for carpets and upholstery depends on various factors like household traffic, pets, and individual preferences. Typically, a professional cleaning every 6 to 12 months for carpets helps maintain cleanliness, while upholstery might benefit from cleaning every 12 to 24 months. However, high-traffic areas or homes with pets may require more frequent cleaning, possibly every 3 to 6 months, to ensure a fresh and clean environment.

Professional Cleaning Services in Virginia Beach